An alarm system is designed to defend your property. But what happens in the event your home security alarms go off in Wausau? What actions should you take to ensure you and your family are safe?
The most important first step is to remain calm. Remember that your 24/7 monitoring professionals are always standing by to assist. Then take the steps described below to be ready for any crisis at your property.
Our Dedicated Representatives Help You Stay Safe
A 24-7 monitoring specialist is alerted in an instant when your Wausau home security alarms go off. After a representative is alerted, they will reach out to you as quickly as possible to determine what set off your home’s defense. Your protection devices will go off due to a range of emergencies, including:
In situations where your system was accidentally triggered—like forgetting that the motion sensors are armed when you unlock a door— a representative will contact you and find out if you need help. Supply them with your passcode, and they'll turn off the alarm.
In a true emergency, your monitoring team member will send out your local emergency services, including police, fire, and EMS, to your property. They also have the ability to act as the point of contact if you aren't at home. Your dedicated monitoring staff will even let first responders know which entry sensor was tripped, helping them prepare for what might be a life-threatening situation. Then the agent will stay on the line with you to help you stay composed and let you know what to do next.
Steps to Take if Your Alarm Goes Off In Wausau
Being awoken in the wee hours of the morning to a security warning going off is incredibly scary—especially if you don’t know why it’s occurring. The most beneficial thing you should do is remain calm and take the following actions:
In the first place, get somewhere safe. Collect your loved ones in an expeditious manner and get into a protected area in the house or exit as quickly as possible. It's a common tendency to feel like you need to deal with the problem by yourself, but this can be incredibly dangerous. As an alternative, put a priority on keeping you and your family members protected and let the trained personnel resolve the problem.
Lastly, keep a persistent line of communication with your monitoring team and emergency professionals. You have the ability to be patched through, so all parties are talking together. Or, if you’re not able to speak directly to your emergency providers, you’re still able to obtain updates via text. Even in false alarm situations, it's a good idea to thoroughly communicate to all parties so you know what to do should a legitimate crisis occur.
Be Prepared For Any Emergency in Wausau with Secure24 Alarm Systems
From fires to break-ins, Secure24 Alarm Systems takes pride in ensuring your loved ones and property are completely protected. With around-the-clock monitoring, smart locks, and safety alarms, your property will remain the secure environment it's supposed to be. Customize a comprehensive home security package by completing the following form or reach out to (715) 256-7915 to get started.